FAQ'S

Who is GOD in GOD’S era?

The Most High God; the God of Abraham, Isaac, and Jacob.

What is GOD’S era?

A company focused on using God—given creativity for encouragement and the giving of glory to God. 

Return Policy

Because of customization efforts every order is FINAL SALE!  It is highly encouraged to review size charts prior to purchase or contact us for answers to specific product questions that may not be addressed on this site. 

Queries may expect a response within 24-48 hours.

How do I know my order was received ?

Once your order has been received, you will receive a confirmation e-mail.

Order modifications and cancellations

Your order can be modified at any time before your payment is processed. To do this simply click on the shopping bag icon and modify order quantities, edit details of lettering personalization, change garment size and or color.

Your selected size and color appears on the line above ‘edit details’.

To add onto an order you may continue shopping and additional items will be placed in your shopping bag for review prior to checkout.

To remove an item from your shopping bag, click the ‘x’ to the far right of the items’ image.

Once an order has shipped it cannot be cancelled. It is highly encouraged to review shopping bag prior to proceeding with your purchase.

General shipping information

Free ground domestic shipping is offered on orders over $200. International customers are currently not eligible for free shipping.

Before we ship your order, we may need to confirm your details with your card issuer.

Arrival time with free shipping is not guaranteed. For guaranteed arrival time, please purchase an upgraded shipping option for an additional charge.

Orders will not be charged until item has shipped. If there is an issue with inventory or the shipping carrier, your order will be cancelled. You will receive a prompt email with further details, and your funds will be refunded.

The following days are observed as no shipment days:

New Years Day

President’s Day

Memorial Day

Independence Day

Labor Day

Thanksgiving 

Black Friday

Christmas

Delivery to PO BOX addresses?

godsera.com does not ship to PO Boxes, or APO boxes, whether domestic or international.

Wholesale Inquiries

Potential wholesale buyers can contact us at below address regarding all wholesale inquiries. 

Email: contact@godsera.com

How do I track my order?

Once your order has shipped you will receive delivery details which includes a tracking number provided by the carrier.

Placing and receiving orders

At the time you place your order, God’s era reviews your order request and details of customization, inspects quality and ships all items within 5- 7 business days of receiving an order. godsera.com is available to you every day, every hour to place an order through our easy checkout.

Accepted forms of Payment

godsera.com accepts payments from these methods:

  • Visa (credit and debit cards)

  • MasterCard (credit and debit cards)

  • American Express

  • Discover (US merchants only)

  • PayPal

  • Apple Pay is accepted from customers checking out on a supported device*

*Using Safari through the latest iOS 10 or macOS Sierra on:

  • iPhone SE, iPhone 6, iPhone 6 Plus, and later.

  • iPad Pro, iPad Air 2, iPad mini 3, and later.

  • Apple Watch paired with a supported iPhone.

Are payments processed through godsera.com  secure?

Yes. Since we are involved with the processing, transmission, or storage of credit card data, we must comply with the Payment Card Industry Data Security Standards (PCI DSS). 

godsera.com has set up a fully PCI-compliant integration by using Checkout to accept payment information, which is securely transmitted directly to Stripe’s* servers without it passing through our servers directly.

*Stripe is a US technology company, operating in over 25 countries, that allows both private individuals and businesses to accept payments over the Internet.

Pricing and currency

Currently, all prices and purchase requirements are shown in U.S. dollars. When godsera.com begins to accept other currencies, the change in status will be listed here along with the accepted currencies.

Discount and promotion codes

Received a discount code? Enter the code at the checkout page when checking out on godsera.com to receive your discount. Only one discount of any kind may be used at a time. God’s era discounts have no cash value, and are not valid toward previously purchased merchandise.

  • Discounts other than Free Shipping do not apply to shipping or taxes.

  • Discounts cannot be used if the product price total is less than the discount.

  • Expired discounts cannot be applied to orders.